Buried Alive Project – Messaging Privacy Policy & Terms and Conditions

Messaging Privacy Policy

Effective Date: March 1, 2025

Buried Alive Project (“we,” “us,” or “our”) is a nonprofit legal organization providing legal representation to individuals impacted by the criminal legal system. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect information when you opt in to receive SMS text messages from us.

Information We Collect

When you opt in to receive SMS messages from Buried Alive Project, we may collect:

• Your mobile phone number
• Your name or other basic contact information (e.g., email, if provided)
• Your consent to receive SMS messages from us

We do not collect sensitive personal information via SMS, and we do not share your SMS opt-in or consent data with third parties for marketing purposes.

How We Collect Your Information

We may collect your information:

• Directly from you (e.g., via intake forms, phone calls, or SMS opt-in messages)
• From your interactions with our staff or communication tools
• Through authorized representatives, such as family members, when appropriate

How We Use Your Information

We use your information solely to:

• Respond to your questions or requests via SMS
• Schedule and confirm legal appointments or check-ins
• Provide case-related updates and other relevant communications
• Manage our internal operations and client support systems

You can opt out at any time by replying STOP to any SMS message we send.

Disclosure of Information

We do not sell or share your mobile phone number, name, or opt-in consent with any third party for promotional or marketing purposes. To be clear, no mobile opt-in data will be shared with third parties.

We may share your information:
• With authorized Buried Alive Project staff for case management and client coordination
• With third-party service providers who assist with technical delivery of our messages (e.g., SMS platforms)
• As required by law, or to comply with legal obligations or enforce our rights

Protection of Information

We take reasonable administrative and technical steps to protect your information from unauthorized access, misuse, or disclosure.

Updates to This Policy

We may update this policy from time to time. If changes materially affect your privacy rights, we will notify you through our website or direct communication.

Contact Us

For questions or support, text the word HELP to 214-919-4421 or contact us directly at:
Email: info@buriedaliveproject.org
Phone: 214-919-4421

Messaging Terms and Conditions

By opting in to receive SMS messages from Buried Alive Project, you agree to the following terms and conditions:

• You affirm that you are the account holder or have the account holder’s permission to receive SMS messages at the number provided.

• Message frequency may vary depending on your case activity and communication needs.

• Message and data rates may apply depending on your mobile carrier and plan. Buried Alive Project is not responsible for any charges incurred.

• You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP or contact us using the information above.

• You understand that text messages may include sensitive legal scheduling or case information and agree to receive such communications through this method.

• Buried Alive Project does not guarantee message delivery and is not liable for any delayed or undelivered messages.

Changes to Terms

We may revise these terms from time to time. Any changes will be communicated via SMS or posted on our website. Continued use of SMS messaging after changes take effect constitutes your acceptance of those changes.